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Philips Hue i kovending: Åbner for fremmede pærer igen

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Philips Hue
Philips Hue

Philips har fortrudt blokering af 3.parts pærer i Hue-systemet og åbner for de fremmede pærer igen.

Philips Hue er systemet bag de populære intelligente pærer til hjemmet. Forleden udsendte de en ny software som blokerede for brug af fremmede pærer i installationen.

Hidtil havde det været muligt at tilmelde andre fabrikanters pærer, hvis de understøttede ZigBee home automation. Men det lukkede Philips for.

Nu har de fortrudt. Det viste sig at give flere problemer for brugere af Hue end Philips lige havde forudset, og derfor trækkes ændringen tilbage.

Der udsendes en ny software som igen tillader fremmede pærer fra 3.part.

Philips fastholder dog godkendelsesprogrammet “Friends with Hue”, der skal være med til at sikre bedst mulig kompatibilitet. Nu er det blot ikke et krav til 3.parts leverandører at deltage i det program, men et tilbud.

 

Philips Hue svar:

“We recently upgraded the software for Philips Hue to ensure the best seamless connected lighting experience for our customers. This change was made in good faith.”

“However, we under estimated the impact this would have on a small number of customers who use lights from other brands which could not be controlled by the Philips Hue software.”

“In view of the sentiment expressed by our customers, we have decided to reverse the software upgrade so that lights from other brands continue to work as they did before with the Philips Hue system”.

“We are working on the reversal of the upgrade and will shortly confirm when this will be available”.

“Philips remains committed to providing our customers with the best possible connected lighting experience. That is why we launched the Friends of Hue partnership program to test and certify that products and platforms from other brands work seamlessly with Philips Hue. Customers using uncertified lights may continue to have the same incompatibility issues as before, such as lights not dimming to off, creating the right colors or scene experience”.

“Philips welcomes other brands to join as Friends of Hue so that we can work together to ensure seamless and great lighting experiences.”

 

Annonce